Fernly Privacy Policy
Last updated: July 2, 2026
Fernly (“Fernly,” “we,” “us,” or “our”) helps users identify plants, scan plant problems, save plant collections, track care tasks, and receive plant-care
guidance.
Contact
Email: [email protected]
Information We Collect
We may collect:
- Account information, such as your name and email address from Sign in with Apple or Google Sign-In.
- Account identifiers, such as your Supabase user ID and subscription/customer identifiers.
- Plant photos you choose to scan, upload, or save.
- Plant collection details, such as plant names, photos, care settings, notes, task history, diagnosis results, and growth photos.
- Subscription status and purchase history needed to provide Premium access.
- Coarse location or manually entered city information if you enable weather-based care tips.
- Product interaction analytics, such as screen views, taps, subscription flow events, feature usage, and aggregate diagnostics.
- Device and technical information needed for app security, diagnostics, analytics, and service reliability.
How We Use Information
We use information to:
- Create and manage your account.
- Provide plant identification, diagnosis, care tracking, reminders, and weather-based care guidance.
- Save your plant collection and care history.
- Process and restore Premium subscription access.
- Improve app reliability, safety, analytics, and product quality.
- Respond to support requests.
- Enforce limits, prevent abuse, and protect the service.