Cado Support

Effective date: April 2, 2026

If you need help with Cado, contact us at:

• Email: [email protected]
• App: Cado - AI Calorie Tracker

We aim to respond within 2 business days.

What We Can Help With

• Account sign-in issues
• Apple Sign in or Google Sign in problems
• Subscription and billing issues
• Restoring purchases
• AI meal scan issues
• Incorrect nutrition estimates
• Food history or profile issues
• Bug reports and app crashes

Account Deletion

You can delete your Cado account directly inside the app. You do not need to email support to start account deletion.

To delete your account:

1. Open Cado
2. Go to Profile